For medical & dental practices
New-patient intake shouldn't eat your front desk.
Commonhouse sets up AI for your practice that drafts the intake and replies your team sends every day, working only from sources you approve, and waits for your sign-off before anything reaches a patient. You own all of it.
The work piles up at the front desk.
Intake forms, scheduling, and follow-ups never stop coming in. Your front desk spends the day on admin instead of the patients in front of them. None of it is hard, there's just too much of it, and it all lands on the same few people.
Intake forms by hand
New patients fill out the same forms by hand. Someone re-keys them, chases the blanks, and files them, every single time.
Scheduling back-and-forth
Calls, reschedules, and waitlist juggling eat the hours that should go to patients in the chair.
Follow-ups that slip
Recalls, post-visit notes, and "did we ever hear back" messages slip through the cracks when the day gets busy.
Here's how it actually handles front-desk work.
Three steps. It learns your business, drafts the work you repeat, and waits for your yes before anything goes out.
It works from your stuff, not guesses
Your services, hours, providers, and intake policy, written down once, so it answers in your practice's voice, from what's true.
Nothing sends without your yes
It drafts the intake and the reply your front desk would send, then stops. You approve, edit, or hold, it never reaches a patient on its own.
Everything's written down
Every draft, approval, and message is logged, so you can always see what was sent, when, and who approved it. Exportable, and yours.
Inquiry → AI drafts → your yes → logged.
A new-patient inquiry, end to end. One message comes in, the AI does the typing, and you stay the one who decides.
A new patient reaches out
A message lands from your website form asking about an appointment.
Intake + reply drafted
It prepares the intake form and writes a reply in your practice's voice.
You approve, edit, or hold
Nothing reaches the patient until you say yes. This is the gate.
Sent and written down
The reply goes out and the whole thing lands in your action log.
A guided install, not a software drop.
Start where you are. You own every install from day one. Start small, see it run on one workflow, then widen.
AI Ops Audit
A focused paid audit that shows the smartest first place to install AI: a map of your workflows, sources, and risks, plus the first workflows worth building. The fee credits toward your install.
First Workflow Install
Your AI home base, plus one real workflow running end to end. Connected sources, review steps, review cards, an action log, and draft-only test runs before anything goes live.
Full Commonhouse OS Install
The operating layer across several parts of the business. A bigger company brain, three to five workflows, review steps set by role and risk, team training, and a steady operating rhythm.
Your first workflow runs live inside your business within 30 days of kickoff, or we keep working for free until it does. And the second half of your payment is only billed once it's live: 50% books your install, 50% when your workflow runs in production.
We keep your home base clean and improving after launch, support plans from $1,500/mo.
Starting prices, not final quotes. Live sends, publishes, and payments always need your direct approval.
The honest answers.
Is this a chatbot for patients?
No. It's a system for your team, not a bot pointed at patients. It drafts the intake and replies your front desk already sends, and a person approves anything before it goes out.
Can it message a patient on its own?
No. Sends, schedule changes, and anything that reaches a patient stop at a review step and wait for your yes. The default is to draft and hold.
What happens to patient information?
You own the accounts, the data, and the keys. It reads only the sources you approve, and we scope exactly what it can touch with you before anything goes live.
Who is it for?
Medical and dental practices and lean front-office teams with repeated intake, scheduling, and follow-up work, and not enough hours for it.
Give your front desk room to breathe.
Tell us how new patients reach you today. We'll install the system around your practice and build the intake workflow with you, your sign-off on every message.