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Privacy Policy

This Privacy Policy explains how Commonhouse ("Commonhouse," "we," "us") collects, uses, and protects information when you visit commonhouse.ai or contact us.

Last updated October 6, 2026
The short version
  • We collect what you send us and basic site data.
  • We don't sell it.
  • You can ask us to see or delete it any time.
  • Customer details stay in your tools. How that works ↓

In plain words. The full text below is what counts.

On this page
  1. What we collect
  2. How we use it
  3. How we share information
  4. Data retention
  5. Your choices
  6. Keeping customer data private with AI
  7. Security
  8. Children
  9. Changes to this policy
  10. Contact

What we collect

  • Information you give us. When you fill out our contact form or email us, we collect the details you provide, typically your name, email address, business name, and anything you write about your needs.
  • Information collected automatically. Like most websites, our hosting provider records basic technical data such as your IP address, browser type, and the pages you visit, for security and to keep the site running.
  • Cookies and analytics. We may use cookies and privacy-conscious analytics to understand how the site is used. You can control cookies through your browser settings.

How we use it

  • To respond to your inquiry and provide the services you ask about.
  • To operate, maintain, and improve our website.
  • To send information you've requested or that's relevant to a project we're discussing.
  • To meet legal or regulatory obligations.

How we share information

We do not sell your personal information. We share it only with service providers who help us run the site and our business (for example, our form provider and hosting provider), and with authorities when required by law.

Data retention

We keep your information for as long as needed to respond to you, provide our services, and meet legal obligations, then delete or anonymize it.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you. Email support@commonhouse.ai and we'll respond.

Keeping customer data private with AI

A workflow runs in your own accounts. Your customers' details stay in your email, phone and calendar, and every action goes into a log you can check. Nothing reaches a customer until a person on your team sends it.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.

Children

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above.

Contact

Questions about this policy? Email support@commonhouse.ai. Commonhouse is based in Houston, Texas.

Questions.

Something else on your mind? Ask us on the fit call. No pitch, and we'll say if it isn't a fit.

Book a fit call

Treat it like email to an outside company: only share what you'd be comfortable with them storing. Leave out anything a customer trusted you to keep private.

Chat tools generally keep your conversations unless you change the settings, and business plans often have stricter rules. Check the tool's current privacy policy before pasting customer details.

Use business plans that don't train on your data, turn off chat history where you can, and leave out card numbers, passwords and private details.